With last-mile delivery making up as much as 35% of your logistics costs, we know how crucial it is to find a solution that works. With the right software, you can reduce fuel costs, improve efficiency, and boost customer satisfaction.
Let’s simplify and optimise your last mile, together.
Last mile delivery, also known as last mile logistics, is the final step in the supply chain where goods are transported from a warehouse, hub, or retail store to the customer’s doorstep.
This stage is critical in ensuring fast, cost-effective deliveries that maximise customer satisfaction. However, it also accounts for a significant portion of total logistics costs, especially in urban areas.
To overcome these challenges and meet rising customer expectations, many businesses now rely on dedicated last mile delivery apps and last mile delivery solutions that offer better visibility, speed, and efficiency.
The last mile is known to be the most expensive part of the delivery supply chain, accounting for around 53% of total delivery costs. How this guide helps transport & logistics managers in last-mile optimisation:
As these factors continue to intensify, last mile delivery services are under pressure to evolve, leveraging smarter technology and better planning to stay competitive.
If these challenges sound familiar, you’re not alone. Many logistics teams are seeking ways to boost efficiency, reduce costs, and meet rising delivery expectations.
Experience how our solution can make a difference.
Faster delivery expectations, like next-day or same-day shipping, increase the need for more vehicles, staff, and frequent deliveries.
With more delivery vehicles on the road, urban areas face increased traffic, pollution, and limited parking, making it harder to meet deadlines.
Delivering diverse goods like perishables or large appliances requires specialised fleets and staff, increasing costs. Without route optimisation, deliveries slow down and become more expensive, hurting efficiency.
State-of-the-art route optimisation
Advanced algorithms calculate the most efficient routes in seconds: factoring in delivery windows, vehicle profiles, traffic patterns, and customer priorities. This ensures lower fuel consumption, fewer miles, and more stops per route.
Transport control Tower
Real-time tracking, delay notifications, and predictive ETAs provide full visibility across fleets. Centralised exception handling and automated alerts reduce bottlenecks, keeping your last mile agile and efficient.
Proof of delivery (POD)
Digital POD tools like photo capture, signature collection, and real-time status updates create a transparent, verifiable trail. Fewer disputes, faster invoicing, and a smoother customer experience at the final mile.
We provide tailored last mile delivery apps not just for drivers, but for your entire logistics operations team. Built with each user in mind, our app supports the unique needs of planners, dispatchers, and on-the-ground teams alike.
Get a feel for the app, tailored to your team.
Turn delivery pain points into last mile opportunities with smart delivery service software that fuel growth and customer satisfaction.
Success Story
ID Logistics transforms route planning with PTV OptiFlow. By centralising planning and harnessing advanced algorithms, ID Logistics cut planning time by up to 2 hours and reduced mileage by 4%. With just two planners managing over 400 daily routes, efficiency has never looked sharper.
Success Story
Now that Crisp is using the PTV OptiFlow route planning system, driving times have decreased by 11% and driving distances by 23%. "More than 95% of orders are delivered within the agreed time." Crisp saves 13% in overall costs by switching to PTV OptiFlow.
Success Story
The enormous growth of meal kit supplier HelloFresh has put increasing pressure on their logistics and planning processes.
Cloud-based route optimisation
Your comprehensive solution to help you streamline logistics operations and drive sustainable growth.
Transport visibility software
Retail logistics control: track orders, routes & vehicles with Axylog’s smart tools.
Location Service APIs
PTV Developer offers high-performance APIs that enrich your software solution by logistical and geographical functionalities.
EV Routing & Charging
Find EV trucks and vans, compare performance, range & plan retail delivery routes with our EV planner.
PTV Logistics' software helps reduce costs by optimising delivery routes in real-time using advanced algorithms. This minimises fuel consumption and vehicle wear and reduces labour costs through more efficient driver scheduling. By avoiding traffic and dynamically adjusting routes, it eliminates unnecessary mileage, lowering operational expenses.
When evaluating last mile delivery software, you’ll want to prioritise features like real-time tracking, dynamic route optimisation, and vehicle profiling for load efficiency. These tools ensure better operational performance and smoother deliveries. Additionally, communication tools that provide accurate ETAs and live last mile delivery tracking will enhance your customers' satisfaction. PTV’s solutions offer all these capabilities, ensuring more efficient operations and improved delivery experiences for both businesses and customers.
Solutions like PTV Axylog and PTV OptiFlow provides customers with real-time tracking and accurate delivery windows, enhancing transparency and trust. By offering shorter and more flexible delivery slots, businesses can improve customer satisfaction, reduce waiting times, and increase loyalty.
Yes! Both PTV Axylog and PTV OptiFlow can adapt to unforeseen disruptions. PTV OptiFlow dynamically adjusts routes based on real-time conditions like traffic or urgent orders, while PTV Axylog provides visibility and updates to ensure deliveries stay on track despite changes. Depending on your business needs, these products can be used independently or together to ensure flexibility and timely deliveries.
Absolutely! PTV Developer offers versatile APIs that can seamlessly integrate route optimisation and tracking capabilities into any existing system. Whether you're using your own solution or looking to enhance your operations with PTV OptiFlow or PTV Axylog, PTV Developer provides the flexibility to customise and extend your logistics capabilities to meet your specific needs.
By optimising delivery routes to reduce unnecessary travel and fuel consumption, PTV Logistics' software helps lower CO2 emissions. Efficient vehicle utilisation means fewer trips are required to complete deliveries, contributing to a more sustainable logistics operation. Our tools also support vehicle electrification by optimising for energy-efficient routes.
PTV Logistics software tackles key challenges like urban congestion, inefficient routes, failed delivery attempts, and unpredictable delivery volumes. By providing tools like real-time route adjustments, customer ETAs, and optimised fleet management, our products ensure that deliveries are completed on time, every time, even under challenging conditions.
PTV OptiFlow enhances first delivery success rates by optimising delivery routes and factoring in real-time conditions like traffic and weather. With features like real-time visibility from PTV Axylog and proactive notifications, customers are always informed, ensuring a higher chance of successful first deliveries.
The best last mile delivery apps for drivers offer route guidance, delivery updates, proof of delivery capture, and real-time communication to simplify every stop on the route.
