The medical transport sector : a key link in France’s healthcare system
Medical transport plays a vital role in the healthcare chain in France. Every day, thousands of vehicles — ambulances, LMVs, contracted taxis — ensure patient mobility between their homes, hospitals, and care centers.
With over 60 million medical trips carried out each year, the sector faces growing challenges: the need for traceability, cost control, compliance with new regulations, and improved coordination between stakeholders.
The rise of e-health and the digitalization of billing and planning processes now require medical transport providers to equip themselves with high-performance tools to ensure certified journeys, reliable data, and optimized management.
SCR Informatiques in brief
Based in Erbray, Loire-Atlantique, SCR Informatiques has been designing and integrating management software for medical transport professionals for over 30 years.
With its flagship solutions SCR’AMBGES (ERP for ambulance operators) and SCR’Urgences (supervision of private ambulances for emergency interventions triggered by SAMU), the company supports more than 1,000 medical transport businesses across mainland France and the overseas territories.
Its mission: to provide reliable, connected tools tailored to field constraints to simplify the daily work of ambulance operators, optimize their routes, and secure their billing.
SCR Informatiques’ logistics challenge
To meet the evolving regulatory framework for medical transport — notably the implementation of billing based on actual kilometers traveled and the 5% quota for shared transport — SCR Informatiques needed to modernize its tools.
The challenge ?
- Ensure complete traceability of journeys, from prescription to billing;
- Automate the calculation of actual distances traveled;
- Optimize shared trips while respecting medical constraints;
- Provide clients with a certified solution interoperable with the National Health Insurance Fund’s systems.
The solution provided by PTV Logistics : PTV Developer
To meet these challenges, SCR Informatiques integrated PTV Developer APIs — a SaaS solution from PTV Logistics — directly into its ERP SCR’AMBGES and also into its SCR’Urgences tool.
Three key APIs were deployed :
- Geocoding, to convert addresses into precise GPS coordinates;
- Route and distance calculation, factoring in real-time traffic and historical data;
- Map display, to visualize journeys in real time and certify their compliance.
Thanks to this seamless integration, SCR Informatiques transformed its ERP into a true traceability and logistics optimization tool for medical transport providers.
Results
Certified billing based on actual distances
Billed kilometers are calculated based on actual distances, ensuring full transparency.
Improved accuracy in route calculation and planning
Routes are calculated precisely based on real-time and historical traffic data.
Better management of shared transport
Planning simultaneous patient transport contributes to more sustainable logistics.
The integration of PTV Developer APIs
Thanks to the integration of PTV Logistics APIs, SCR Informatiques’ ERP now offers medical transport providers a comprehensive solution: centralized ride requests (medical prescriptions, schedules, addresses…), route planning that accounts for patient compatibility (medical conditions, distances…), optimization of shared trips for more efficient allocation, route visualization, and certified billing based on actual data.
A strong and lasting technology partnership
The partnership between SCR Informatiques and PTV Logistics is built on trust and a shared vision: a more efficient, transparent, and regulation-compliant medical transport system.
By combining the power of PTV Logistics’ algorithms with SCR Informatiques’ industry expertise, the two companies are actively contributing to the modernization of medical transport in France.
“Our collaboration with PTV Logistics has always gone extremely well. We’ve built a relationship based on trust, with expert contacts who are responsive and provide access to all the features we need to optimize our solution. Using algorithms as powerful and reliable as those from PTV Logistics truly makes all the difference.”
Frédéric Nunge
Founder of SCR Informatiques