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Industry E-grocery

Factor in freshness to e-grocery deliveries with high-performance logistics software

Meet customer demand for speed and convenience whilst keeping costs low and efficiency high.
 

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Helping e-grocery deliver on time and on budget

Demand for online grocery shopping has increased since the COVID-19 pandemic and is expected to grow by more than US$ 650bn by 2027. As e-grocery options become more prevalent, customers now prioritize speed and convenience above all else. This puts the logistics industry under pressure to meet demands for preferred time windows, cheap delivery and reliable service whilst also tackling rising costs and driver shortages. In addition, managing time-sensitive deliveries for perishable items, such fresh or frozen produce, alongside high demand variability creates an extra layer of complexity to resource management and route planning. 

Balancing all these competing factors to ensure everyone is satisfied requires the support of specialized logistics software.

Tackling your biggest challenges

Choosing the right technology can help you to build speed and efficiency into your delivery operations without increasing costs.

High performance

Manage time-sensitive deliveries

with high-performance algorithms designed for complex networks

Single route

Increase last mile efficiency

using professional navigation software on optimised routes

Scaling

Incorporate last-minute changes

with dynamic routing that can adapt to real-time conditions

cost-savings-ptv-logistics

Keep costs under control

by designing more fuel-efficient routes more quickly

Fluctuations

Adapt to demand fluctuations

with planning solutions that can scale

employees-ptv-logistics

Improve customer service

by offering low-cost, reliable deliveries at their convenience

Users in the e-grocery branche

Major e-grocery companies from around the world are using PTV’s technology to meet customer demand for convenience efficiently and cost-effectively.

Hello Fresh
Crisp_Logo_bw

“With OptiFlow, we can calculate many more combinations, which not only improves our planning, but also reduces costs.”

Rob Salomé
Manager of supply chain and logistics, SPAR Netherlands
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Technology for every stage of the delivery

Fulfill time-sensitive deliveries with strategic planning

When speed is crucial for maintaining quality, important decisions need to be made at the planning stage. 

  • Design multi-stop delivery routes that increase speed and reduce costs. 
  • Optimize scheduling to ensure perishable goods are delivered within their freshness window.
  • Manage resources and plan deliveries around constraints such as temperature control.
  • Factor in narrow time-window requests and last-minute orders to meet customer demands.
  • Adapt to demand fluctuations with dynamic routing technology that enables flexibility.

Achieve speed and cost savings with optimized routing

Operational planning is required to balance demand for speed and convenience with rising costs.

  • Incorporate quick turnarounds of orders with minimal disruption using dynamic route planning.
  • Keep delivery prices low for cost-sensitive customers by optimizing resource and route planning
  • Cut transport costs by 20% with more efficient routes and chose for the best depot to deliver from within a single optimization run. 
  • Maximize efficiency, reduce fuel consumption and lower CO2 emissions by adapting to conditions in real-time.

Build customer trust with better visibility

Customer demands for reliability can only be met with real-time visibility of your delivery operations.

  • Give more certainty to your customers with live delivery tracking and more accurate ETAs.
  • Streamline monitoring into one centralized platform, integrated into your transport control tower.
  • Respond to disruptions and adapt routes in real-time to ensure goods are delivered fresh and on time.
  • Minimize failed deliveries with live alerts and updates sent directly to the customer.
  • Simplify delivery and reduce paperwork with electronic proof of delivery (ePOD) and digital documentation.

Reduce delays on urban routes with professional navigation

Delivering within strict time windows leaves little margin for driver error, so navigation support is essential. 

  • Arrive at even the hardest to find addresses on truck-friendly routes with regularly updated maps.
  • Remove chances of human error with navigation that does not require manual destination input.
  • Access delivery information through a driver mobile app.
  • Ensure driver satisfaction with easy-to-use and route guidance to minimize delays and increase customer satisfaction.
  • Maintain low costs with navigation software that adapts to real-time traffic scenarios, taking you on the quickest route.

Make more strategic decisions with enhanced analytics

Ensure that your business grows sustainably to meet future demand by making data-driven decisions.

  • Collect and store delivery data in one place to make it accessible to all.
  • Analyze historical data to understand where efficiencies can be found, and costs reduced.
  • Improve resource management based on data-driven insights.
  • Monitor missed or late deliveries to understand where areas of your operations can be improved.
  • Forecast demand more accurately to find opportunities for sustainable business growth.

Why do e-grocery companies trust PTV Logistics?

Major international e-grocery businesses are using PTV’s technology to help meet customer demand for fast delivery in the most cost-effective way.

Industry expertise
We have years of experience in e-grocery logistics so understand the intricacies of online grocery retail and the challenges you face.
Cutting-edge technology
Our platform leverages the latest in AI, machine learning and IoT to keep you ahead of the competition.
A customer-centric approach
We prioritize your customers’ satisfaction offering flexible delivery options, transparent communication and ETAs they can trust.
Proven results and impact
Our e-grocery clients of all sizes have seen measurable improvements in delivery times, operational costs and customer satisfaction.

Learn more about why customers are using PTV technology

“Sometimes we wonder if it would have been possible to manage today’s operations without switching to OptiFlow.”

Rob Salomé

Manager of supply chain and logistics @ SPAR Netherlands

“The system [OptiFlow] offers us greater tactical insight into opportunities to scale our hubs’ capacity up or down.”

Jasper van Dooijeweert

Associate Director of Transport Planning @ HelloFresh

“PTV Logistics is a great and energetic partner with extensive knowledge. Above all, they speak our language.”

Martijn Beerepoot

Project manager distribution and transport @ Albert Heijn

Solutions for every stage of the delivery

Explore our library of resources to understand how your business operations could be improved by incorporating specialist logistics software. 

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Let us help solve your problems

If you’d like to learn more about how PTV technology can help optimize your delivery operations, get in touch to discuss our different solutions.